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Telephone Etiquette Guidelines

  1. Mute the call while your meeting is not being held. Do not place the call on hold.
  2. Speak clearly.
  3. Limit all background noise while your meeting is being held.
  4. No speaker phone unless two or more persons are appearing on the same line, i.e., debtor and counsel or joint-filing debtors.
  5. Debtors and counsel are to be at a set location, and not in transit, so that full attention can be given to the questions being asked
  6. Only debtors and their counsel as well as creditors or interested parties will be allowed on the call, i.e., no “moral support” or supplementary answers to be provided by friends or family.
  7. Any telephonic appearances by debtors without their counsel also present on the call will result in a continuance.